Privacy Policy

Effective Date: September 29, 2026

Last Updated: September 29, 2026

Welcome to Wing Snob. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Wing Snob ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at wlngsnob.rest, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website and services.

This Privacy Policy applies to all users of our website and services located in the United States and is governed by applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state regulations.

1. About Us

Wing Snob is a food service business operating in the United States. Our contact details for all privacy-related inquiries are as follows:

• Company Name: Wing Snob
• Website: wlngsnob.rest
• Email: [email protected]

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us using the details provided in Section 14 of this document.

2. Information We Collect

We collect various categories of personal and non-personal information to operate our business, deliver our services, and improve your experience. The categories of information we collect include the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, participate in promotions, or contact us directly, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address (including street address, city, state, and ZIP code)
• Date of birth (where relevant for age verification purposes)
• Username and password for account creation
• Profile photograph (if provided voluntarily)

2.2 Payment and Transaction Information

When you place an order or make a payment through our website, we may collect:

• Credit or debit card details (processed securely through third-party payment processors — we do not store full card numbers)
• Billing address
• Transaction history and order records
• Gift card or promotional code usage

2.3 Usage and Behavioral Data

We automatically collect certain information about how you interact with our website and services, including:

• Pages visited and time spent on each page
• Links clicked and navigation paths
• Search queries entered on our website
• Items added to your cart or wish list
• Order history and preferences
• Referral source (e.g., how you arrived at our website)
• Frequency and timing of visits

2.4 Device and Technical Information

When you access our website, we may automatically collect technical data about the device and internet connection you use, including:

• IP address
• Browser type and version
• Operating system and device type
• Screen resolution and display settings
• Mobile device identifiers (if applicable)
• Time zone setting and geographic location (general, not precise)
• Language preferences
• Cookies, pixel tags, and similar tracking technologies (see Section 8)

2.5 Communications and Correspondence

If you contact us directly by email, phone, or through a contact form, we may collect:

• The content of your message or inquiry
• Your name and contact details as provided
• Records of communication for quality assurance and legal purposes

2.6 Voluntary Information

You may also choose to provide us with additional information voluntarily, such as dietary preferences, feedback, reviews, survey responses, and other communications submitted through our platform.

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you choose to connect or sign in through a social account)
• Third-party delivery partners and platforms
• Marketing and advertising partners
• Analytics providers
• Payment processors and fraud prevention services

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Managing your account and profile
• Coordinating delivery or pickup of your orders
• Processing payments and refunds
• Sending order confirmations, receipts, and status updates
• Responding to your inquiries, complaints, and support requests

3.2 Improving Our Services and Website

• Analyzing usage trends and user behavior to improve our website functionality
• Conducting research and development to enhance our menu, offerings, and customer experience
• Testing and troubleshooting website features
• Monitoring and improving website performance and security

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers (with your consent where required)
• Personalizing marketing content based on your preferences and order history
• Administering loyalty programs, contests, sweepstakes, and promotions
• Displaying targeted advertisements on our website and third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Protecting our legal rights and interests
• Preventing fraud, unauthorized activity, and abuse of our services
• Enforcing our Terms of Service and other agreements

3.5 Safety and Security

• Detecting and preventing fraudulent transactions
• Monitoring for suspicious activity or security breaches
• Verifying user identity when necessary
• Protecting the safety of our customers and staff

4. Legal Basis for Processing Personal Information

Under applicable United States federal and state laws, including the FTC Act and the CCPA/CPRA, we process your personal information on the following legal bases:

• Performance of a Contract: Processing is necessary to fulfill your orders and provide services you have requested.
• Legitimate Interests: We process data for our legitimate business interests, such as improving our services, preventing fraud, and marketing our business, provided such interests are not overridden by your rights.
• Legal Obligation: We process data to comply with legal requirements, including tax laws, food safety regulations, and law enforcement requests.
• Consent: Where required by law, we process data based on your explicit consent, such as for certain marketing communications. You may withdraw your consent at any time.

5. Sharing Your Information with Third Parties

We do not sell your personal information for monetary consideration. However, we may share your information with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our business and website. These providers may access your personal information only to the extent necessary to perform their services on our behalf and are contractually obligated to maintain its confidentiality. Service providers include:

• Payment processors (e.g., for secure credit card processing)
• Delivery and logistics partners
• Email marketing and communication platforms
• Website hosting and cloud storage providers
• Analytics and data insight services
• Customer support platforms
• Fraud detection and prevention services
• IT and cybersecurity service providers

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public
• Protect against legal liability

5.3 Business Transfers

If Wing Snob undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or part of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information, and you will have the opportunity to exercise your rights as described in this policy.

5.4 Advertising and Analytics Partners

We may share anonymized or aggregated data with advertising networks and analytics providers to improve our marketing efforts and understand how our services are used. Such data does not directly identify any individual. Where applicable and required by law, we will obtain your consent before sharing identifiable data for advertising purposes.

5.5 With Your Consent

We may share your information with other third parties where you have given explicit consent for us to do so. You may revoke such consent at any time by contacting us at [email protected].

6. Data Security

We take the protection of your personal information seriously and implement a range of technical, administrative, and physical security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our website.
• Secure Payment Processing: All payment transactions are processed through PCI-DSS-compliant third-party payment processors. We do not store full credit card numbers on our systems.
• Access Controls: Access to personal data is restricted to authorized personnel who require it for their job functions. All staff are trained on data privacy and security best practices.
• Firewalls and Intrusion Detection: We employ firewalls, intrusion detection systems, and other technical controls to protect our network and systems.
• Regular Security Audits: We conduct periodic reviews and assessments of our security practices to identify and address vulnerabilities.
• Data Minimization: We collect only the information necessary for the purposes described in this policy.

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you as required by applicable law.

7. Your Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights and will respond to all verified requests within the timeframes required by law.

7.1 Right to Know and Access

You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it was collected, and the categories of third parties with whom it has been shared.

7.2 Right to Correction

You have the right to request that we correct inaccurate or incomplete personal information we hold about you. We will take reasonable steps to verify your identity before making any corrections.

7.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions. We may retain certain information where we are legally required to do so or where it is necessary for legitimate business purposes, such as completing a pending transaction or complying with legal obligations.

7.4 Right to Data Portability

Where technically feasible, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

7.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the sale or sharing of their personal information. While we do not sell personal information for monetary compensation, if we engage in any activities that constitute "sharing" under California law (such as sharing for cross-context behavioral advertising), you may opt out by contacting us at [email protected].

7.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit our use of sensitive personal information to only what is necessary to provide the services requested. Please contact us if you wish to exercise this right.

7.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality of service because you exercised your rights under applicable privacy law.

7.8 Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: wlngsnob.rest

We will verify your identity before processing your request to protect the security of your personal information. We will respond to your request within 45 days of receipt. If we require additional time, we will inform you of the extension and the reason for it. We may deny requests that we cannot verify or that are manifestly unfounded or excessive.

You may also designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization from you and may be required to verify their own identity.

8. Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver relevant advertising. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including enabling you to add items to your cart and complete purchases.
• Performance and Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting anonymized information.
• Functional Cookies: These remember your preferences and personalize your experience, such as language settings and location preferences.
• Marketing and Advertising Cookies: These track your browsing habits to deliver targeted advertisements relevant to your interests.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive alerts when new cookies are set. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features.

For more detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy, available on our website at wlngsnob.rest.

You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at www.aboutads.info or the Network Advertising Initiative (NAI) at www.networkadvertising.org.

9. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. Our general data retention periods are as follows:

When personal information is no longer required, we will securely delete, anonymize, or destroy it in accordance with our data retention and destruction procedures. In some cases, we may retain anonymized or aggregated data indefinitely for statistical and analytical purposes, as this data no longer identifies any individual.

10. Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect, use, or disclose personal information from children under the age of 13, as protected by the Children's Online Privacy Protection Act (COPPA), or from individuals under the age of 18 without appropriate parental or guardian consent where required.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

We do not direct any part of our services specifically to children, and we do not knowingly allow children to register for accounts or use our ordering platform. By using our website, you confirm that you are at least 18 years of age.

11. International Data Transfers

Wing Snob is based in the United States and our services are primarily directed at individuals located within the United States. Your personal information is collected, processed, and stored in the United States, where data protection laws may differ from those in your country of residence.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you acknowledge and consent to the transfer of your information to the United States and the processing of your data in accordance with this Privacy Policy.

Where we transfer personal data to third-party service providers located outside the United States, we take appropriate measures to ensure that such transfers are conducted in accordance with applicable privacy laws and that adequate protections are in place to safeguard your information.

12. California Privacy Rights (CCPA/CPRA)

California residents are entitled to specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023. In addition to the rights described in Section 7, California residents have the following specific rights:

• Right to Know: The right to request disclosure of the specific pieces and categories of personal information collected about you in the preceding 12 months.
• Right to Delete: The right to request deletion of personal information collected from you, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt Out: The right to opt out of the sale or sharing of personal information.
• Right to Limit: The right to limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination: The right not to be discriminated against for exercising CCPA/CPRA rights.

California residents may submit privacy requests by contacting us at [email protected]. We will verify your identity before processing any requests and respond within 45 calendar days, with the possibility of a 45-day extension when reasonably necessary.

For the preceding 12 months, Wing Snob has collected the categories of personal information described in Section 2 of this Privacy Policy. We have used this information for the purposes described in Section 3 and have disclosed it to the categories of third parties described in Section 5. We have not sold personal information for monetary consideration.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify you by:

• Posting the updated Privacy Policy on our website at wlngsnob.rest with a revised "Last Updated" date
• Sending you an email notification at the email address associated with your account (where applicable)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should discontinue use of our services and, if applicable, close your account.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

• Company: Wing Snob
• Website: wlngsnob.rest
• Email: [email protected]

When contacting us regarding a privacy request or concern, please include your full name, your relationship to Wing Snob (customer, visitor, etc.), a clear description of your request or concern, and any relevant details that will help us process your request efficiently. We will respond to all legitimate privacy inquiries within 45 days of receipt.

15. How to File a Complaint with a Data Protection Authority

If you believe that Wing Snob has not adequately addressed your privacy concerns or has violated applicable privacy laws, you have the right to file a complaint with the relevant regulatory authority. In the United States, the following authorities may be relevant depending on your state of residence:

15.1 Federal Trade Commission (FTC)

The Federal Trade Commission is the primary federal agency responsible for consumer protection and enforcement of privacy-related violations under the FTC Act. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

15.2 California Privacy Protection Agency (CPPA)

California residents may file complaints regarding violations of the CCPA/CPRA with the California Privacy Protection Agency:

• Website: www.cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.3 State Attorney General Offices

Residents of other states may also file complaints with their respective State Attorney General's office regarding privacy violations. Most state attorney general offices have a consumer protection division that handles privacy-related complaints. Please visit your state's official government website for more information on how to file a complaint.

We encourage you to contact us directly at [email protected] before filing a formal complaint, as we are committed to working with you to resolve any privacy concerns quickly and fairly.

16. Glossary of Terms

For clarity and transparency, the following definitions apply throughout this Privacy Policy:

• Personal Information: Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
• Processing: Any operation or set of operations performed on personal information, such as collection, recording, storage, use, disclosure, or deletion.
• Controller: The entity that determines the purposes and means of processing personal information — in this case, Wing Snob.
• Processor / Service Provider: A third party that processes personal information on behalf of the controller.
• Sensitive Personal Information: A subset of personal information including, but not limited to, Social Security numbers, financial account information, health and medical information, racial or ethnic origin, and precise geolocation data.
• Cookie: A small data file placed on your device by a website that enables the website to remember your actions and preferences over time.
• Sale: Under the CCPA/CPRA, the disclosure of personal information to a third party for monetary or other valuable consideration.

This Privacy Policy was last updated on September 29, 2026. Wing Snob is committed to maintaining the highest standards of privacy and data protection. Thank you for trusting us with your personal information.